What we have to offer

All VitroPlus/Ziebart franchisees make annual contributions to a pooled fund for maintaining services such as business development, marketing, and training. To help you achieve the desired results and ensure the growth of your shop, Uniban has established a complete operational structure providing maximum support to the entire network.

 

  • Uniban National League

The UNL is the new management model created by franchisor Uniban Canada to encourage competitiveness, training, and mentoring among VitroPlus/Ziebart franchisees (in Quebec) and UniglassPlus/Ziebart franchisees (outside Quebec), while increasing profitability of the sales outlets and the quality of service offered to customers. Following the model of the National Hockey League, a number of matches are held throughout the year, and at the end of a season, the best teams reap their rewards in terms of their shop’s profitability as well as in awards including galas, trophies, and trips.

The structure consists of these components:

Territory Manager/Coach

Territory managers face several challenges within the organization and franchise network. Within the UNL, managers have a goal of working with each shop to increase its profitability, develop business plans, provide sales support, contribute to business development, perform administrative tasks, and ensure shop compliance.

Marketing Support

A team consisting of a marketing consultant, a graphic designer, and a Web specialist was made available to franchisees for all their print and digital advertising needs. The team members advise franchisees on planning and carrying out regional and local marketing activities. The team also works on developing strategy and advertising material on both a national and local (personalized) level, and contributes to the design and visual layout of the showrooms and the building exteriors.

An Internet presence has become a must, and is an integral part of our customers’ everyday lives. For this reason, as a franchisee, you will automatically have a local Web page that has the advantage of a listing built on our brand’s reputation and sustained e-marketing efforts.

Uniban Academy—Training

Markets and employees are constantly changing; two good reasons why training and development have become essential for our stores’ success and the attainment of UNL objectives. For business owners, time is a precious resource, often in unfortunately short supply when it comes to properly training new employees or perfecting a team’s training.

Consequently, on an ongoing basis, Uniban offers online training for positions of all levels through the Uniban Academy. There is a wide variety of topics, each approached according to franchisees’ needs.

 

  • Coop Vitro M.A.G.

Coop Vitro M.A.G., of which each network franchisee is a member, provides numerous advantages for both the owner and employees. A few examples:

  • Access to an online bookstore to order materials you need (stationery, brochures, notebooks, pads, etc.)
  • Group insurance and travel insurance
  • Advantageous payroll management solutions
  • Group RRSP

 

  • Uniban—Insurance representation

Uniban Canada, headquarters of VitroPlus/Ziebart, is the leading auto glass claims management company in Canada. By means of our claims portal, we regularly deal with insurance companies, and we handle thousands of auto glass claims annually. VitroPlus/Ziebart stores have online access to our portal; and there are no software costs. There is immediate confirmation of the customer’s insurance coverage, ensuring fast, effective service for all our customers.

In addition, we take steps to curb auto theft by offering theft prevention solutions. Our specialists on location maintain good relations with insurance companies and continuously negotiate new partnership agreements. We will also help you to establish contacts with insurance brokers in your territory.